Delivery of the additional pair of orthotics usually takes 7-14 days. Shipping is free for the Continental US.

The orthotic shell is individually machined out our unique "Betterform Plastics" and carry a lifetime guarantee against breakage and memory loss. Each finished insole is hand sanded to fit into the desired shoe. Orthotic coverings carry a six month guarantee and can easily be reworked.

You can use in all type of activities after fully broken in, which usually takes about 2 weeks.

Any shoe with a removable insole will work just fine. Please remove the original insole and replace it with the finished orthotic. Some shoes without removable insole will work as well. This device can be used in a shoe without a removable insole.

The things to be aware of for shoe without a removable insole are:

• The interior of the shoe should be relatively flat.
• The design of the shoe should be such that it does not deform the finished insole. A good example of this would be a high heel pump with a dramatic curve to the arch. This will deform the finished insole and not be comfortable.

The impression kit accommodates feet up to 13.5 inches long and 5.5 inches wide.

Orthotics Adjustments

Additional adjustments can be made to your orthotics, for instance if you received a prescription from a podiatrist or some other foot care specialist we can take that information into consideration. Simply put that information on the order form we send out to you with the impression kit.

Metatarsal pads provide extra cushioning at the ball-of-the-foot, helps eliminate pain, improves spring action of foot, and also helps treat Morton's Neuroma. Ball-of-foot pain is most pronounced when walking or engaging in sports. Since the foot supports the body in all its activities, chronic ball-of-foot pain impacts the ability to perform ordinary tasks. If you experience pain when participating in activities where impact is applied to the foot, such as running, you may want to wear a metatarsal pad to help ease your pain. There is a spot on the order form that we send with the impression kit where you can specify if you want a metatarsal pad.

See our help section on orthotics for frequently asked questions.  If you don't know the type of orthoitcs you have, see the list of all the Betterform Custom Orthotics