This was the worse experience that we had online.
I think it was with Danielle. She was rude, from the beginning. She is unprofessional, at least. We were trying to work this issue out respectfully, as anyone would. But, she had no knowledge or understanding on your shoes. She berated us and made us very uncomfortable. We own our own business and treat everyone with respect! Not only was she extremely rude, but her lack of disrespect was horrific.
If she was my employee, she would have been fired. I hope you read all of her comments to us. We buy over 80% if items online. We even called the manufacturer and told them how unknowledgeable she was and how her customer service was an abomination. We have a business and treat our employees with respect. We did not receive that from her. After reading her comments, she should be fired immediately, if you want a repeat business!
This entire process was a disaster. We only wanted shoes, but she didn't even tell us that a woman's size 7 shoe would not fit a regular size 7. She was so disrespectful and made us Ver uncomfortable. We called the manufacturer, and told them the horrific experience. They simply stated "use a ruler" gave them the inches and was told immediately that would be a mans size 5!! They were so pleasant and accomadati g. We we so thrilled with them. We have emailed everyone, and told several Drs to take your your company out if their database.

I sent them back last Monday. Please check on that, I have the postal receipt!