free-shipping-tax

free-shipping-tax - Orthotic Shop

Sales Tax

We currently only collect sales tax for orders shipped to Michigan.

Standard Shipping Charges:

Exact shipping charges are displayed on the checkout page. The table below represents our 'standard' or 'ground' shipping rates for one item:

  • Free Shipping on almost everything for customers in the 48-states. There may be a small fee for shipments to Hawaii, PR, Alaska, APOs, and other US Territories.
  • Shipping to Canada and Mexico starts at $25.
  • Other international shipping starts at $45

Standard Shipping Methods

We use a variety of shipping methods depending on the item. Tracking numbers are emailed to you as items ship and you can check the website for tracking information at our order tracking page. Most common carriers include FedEx, USPS, and UPS.

Express Shipping

We offer 1-2 day shipping on a variety of items. Cost either starts at $15.95 or $25. It Depends where the item is warehoused. Exact charges are on the checkout page.

We also offer 2-3 day shipping. Cost either starts at $7.95 or $15.

International Shipping

We use USPS Global Priority shipping to the countries that we ship to. USPS states that is takes 5-9 business days for most countries but we have had reports of it taking almost a month to countries such as Australia. Shipping to Canada is generally quick.

International Customers are responsible for any duties or taxes their country places on the shipment. We can not mark items as a gift or lower the value of the shipment.

International Returns & Exchanges: International customers are responsible for all shipping costs associated with returning and exchanging goods.

Due to fraud, It is best to pay for an international order via a Paypal account or Amazon Checkout with a confirmed shipping address. If your country is not on the list at checkout and you are a legitimate customer, please contact us and we can work something out.

Free Return Shipping on: Vionic, Aetrex Sandals, Spira, Orthaheel, OluKai, Cobb Hill.

Free Exchanges on all items - need to exchange sizes, we will cover return shipping charges. As long as you use our return system and the generated FedEx/USPS return label. (US customers only).

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