Return Instructions Appear after Submitting Form
Be sure to enter the correct 'Human Verification code'

Return / Exchange Request - Orthotic Shop

Return / Exchange Request

Name:
Order ID:
Phone:
Email:
Item:


Brand / Item Type:
Aetrex Shoes
Apis / Boxer Dogs / Mt. Emey Shoes
Custom Made Orthotics
Crocs Rx
PW Minor Shoes
Other Items (Different Shoe brand / braces / pads)

 

Item Name / Model & Size
Message: Please tell us the reason for the return / exchange, what item you want in place or what needs adjusted on your orthotics.
Human Verification Code:

Instructions

Returns / exchanges must be initiated 30 days from the date you receive the item. Item must be resellable. See full return policy here.

  1. Fill out your information, name, order id, contact.
  2. Select Type of item to be returned / exchanged
  3. Enter the model number / size of your item(s)
  4. Fill out the message (return/exchange)
  5. Submit the Form

You will be given instructions after submitting the form on where to send the item(s) to. If you need further assistance email contact@orthoticshop.com or call 866-496-8651

Some items require a special return form or RMA number, if your item does, you will get an email with that information.

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