Return / Exchange Request

Name:
Order ID:
Phone:
Email:
Item: Aetrex Shoes
Apis / Boxer Dogs / Mt. Emey Shoes
Bite Shoes
Crocs Rx
PW Minor Shoes
Other (Orthotics / Braces / Pads)
Item Name / Model & Size
Message: Please tell us the reason for the return / exchange, what item you want in place or what needs adjusted on your orthotics.

What is: 22+12 equal to? Please add them together and put in the box.
Verification code (22+12):

Instructions

Returns / exchanges must be initiated 30 days from the date you receive the item. Item must be resellable. See full return policy here.

  1. Fill out your information, name, order id, contact.
  2. Select Type of item to be returned / exchanged
  3. Enter the model number / size of your item
  4. Fill out the message (return reason/item wanted)
  5. Submit the Form

You will be given instructions after submitting the form on where to send the item to. If you need further assistance email contact@orthoticshop.com or call 866-496-8651

Some items require a special return form or RMA number, if your item does, you will get an email with that information.