The Betterform Custom Arch Supports come in a wide variety of types to provide the solid foundation for feet.  There are ten different types of Betterform custom orthotics. Please see the Orthotic Selection Tool to pick the right custom arch support type for you. 

Order Fulfillment Process / Delivery Time

1. You order the arch supports.
2. We ship you the materials to create an impression of your foot (instructions, impression kit, questionnaire, return shipping label).
3. You fill out the questionnaire and follow the instructions to create impressions of your feet.
4. Make a trace of your shoe's insoles, old orthotics, or foot on the back of the questionnaire so can determine the length and width for your new pair.
5. You seal the impression kit with provided shipping tape & affix the provided return postage label to the box.
6. You then hand the impression kit to your local postman or post office.
7. We receive the impression of your feet.
8. The orthotics lab creates the finished orthotics.
9. Finally, the orthotics are shipped to you.

Delivery of orthotics usually takes 10-14 days after getting the foam impression kit back from you. Shipping is ~$12.95 for Continental US.

Orthotic Material

The orthotic shell is individually machined out our unique "Betterform Plastics" and carry a lifetime guarantee against breakage and memory loss. Each finished insole is hand sanded to fit into the desired shoe. Orthotic coverings carry a six month guarantee and can easily be reworked.

Special Shoe Combo Deal

We offer a discount when purchasing select pairs of shoes and orthotics at the same time.  Use the 'buy together' feature listed on the product description page for the shoes.  If you want the shoes fitted to the orthotics please select "Yes" for the Fit Orthotics into Shoes option. If you select Yes we will ship the impression kit out to you first, and then ship the shoes with the finished orthotics in them.  Please be sure of your shoe size when picking this option.

Foot Sizes

The impression kit accommodates feet up to 13.5 inches long and 5.5 inches wide.

Orthotic Top Covers

TYPES	APPLICATION
Vinyl	Advanced non-woven synthetic fabric with non-wicking action for protection against moisture buildup. An excellent choice for ski boots and casual footwear. 1mm
Neoprene	Best for shock absorption and reducing friction while improving overall foot comfort. Popular for athletics, but great in all shoes. 2mm thick.
Leather	Offers a high level of air permeability and absorbability,keeping feet dry and hygienic. 1.5mm.
Suede	Beautiful finish for style and comfort, a leather cover with a light tan textured suede nap. Excellent for casual wear. 1mm

Orthotics Adjustments

Additional adjustments can be made to your orthotics, for instance if you received a prescription from a podiatrist or some other foot care specialist we can take that information into consideration. Simply put that information on the order form we send out to you with the impression kit.

Metatarsal Pads

Metatarsal pads provide extra cushioning at the ball-of-the-foot, helps eliminate pain, improves spring action of foot, and also helps treat Morton's Neuroma. Ball-of-foot pain is most pronounced when walking or engaging in sports. Since the foot supports the body in all its activities, chronic ball-of-foot pain impacts the ability to perform ordinary tasks. If you experience pain when participating in activities where impact is applied to the foot, such as running, you may want to wear a metatarsal pad to help ease your pain. There is a spot on the order form that we send with the impression kit where you can specify if you want a metatarsal pad.

Additional Information

See our help section on orthotics for frequently asked questions or contact us.

---